Our team

  • Michael Pechtel

    LG
    2:00P – 5:00PM

    2:00P – 3:00P
    2019 was a record year for LG wth BrandSource in the Laundry Category. Come gain insights as to how BrandSource members are lizing LG Laundry to drive growth in their total Laundry business. Session will review our 1st half national promotional plans and our BrandSource Only Rebates for LG through July 4th. At the training you will receive a packet of all need in-store materials for our BrandSource only offers. Don’t miss out on the opportunity to learn 1st hand what is driving such record growth with LG Laundry and BrandSource.


    3:00P – 4:00P
    Come and gain the inside track on LG 2020 Refrigeration and Cooking businesses through the sharing of our 1st half NEW product introductions, our 1st half National promotional calendar, and gain knowledge of our BrandSource Only Rebates from LG for the 1st half of 2020.


    4:00P – 5:00P
    Are you looking to add the LG brand to your portfolio in 2020? Do you have questions for our service teams, our training teams, or our sales teams that will help you to increase your businesssales with LG? Stop by this information sessions that will utilize around table town hall format to create exciting sharing of information and ideas with our BrandSource members and LG teams.

  • Nick Miller

    Podium
    12:00P – 3:30PM

    From Search to Sold: Leveraging innovative technologies to modernize the customer experience
    The last decade disrupted and reshaped the customer journey. From shifting to online research before making buying decisions to preferring text messaging over other forms of communications, the modern customer journey requires businesses to transform their customer experience to create a seamless experience from the first search to the final review. Come learn how tools like an interaction management platform will allow your business to fulfill the expectations that today’s customers have, earn repeat customers, and empower your teams to communicate internally.


    Cracking the Code: Insights into how to boost your customer interactions from search to sale
    Come demo interaction tools that help you earn repeat reviews, empower team communication, web leads and more.

  • Brad Smith

    Serta
    12P – 5PM

    In depth looking into the Launch of the New 2020 Serta and Simmons Products
    This session provides details on the Serta 2020 launch of iComfort Foam, iComfort Hybrid (Smooth Top and Quilted) and Serta Lux. The Beautyrest 2020 launch of Harmony Lux as well as Simmons for Fun zzz’s. Collections designed around the Consumer’s needs.
    12:00P, 2:00P, & 4:00P with Brad Smith


    Building Your Business with Bedding-Consistent, Impactful, Profitable
    The session covers opportunities for Brand Source Members, especially appliance store owners, to expand their business with bedding. Sales, merchandising, operation, and AVB partnership are all covered. Learn how similar selling mattresses is to your current business model and how dedicating a small amount of showroom space can lead to big margins and profit.
    1:00P & 3:00P with Gordon Hecht

  • Gordon Hecht

    Serta
    12P – 5PM

    In depth looking into the Launch of the New 2020 Serta and Simmons Products
    This session provides details on the Serta 2020 launch of iComfort Foam, iComfort Hybrid (Smooth Top and Quilted) and Serta Lux. The Beautyrest 2020 launch of Harmony Lux as well as Simmons for Fun zzz’s. Collections designed around the Consumer’s needs.
    12:00P, 2:00P, & 4:00P with Brad Smith


    Building Your Business with Bedding-Consistent, Impactful, Profitable
    The session covers opportunities for Brand Source Members, especially appliance store owners, to expand their business with bedding. Sales, merchandising, operation, and AVB partnership are all covered. Learn how similar selling mattresses is to your current business model and how dedicating a small amount of showroom space can lead to big margins and profit.
    1:00P & 3:00P with Gordon Hecht

  • Jeremy Miller and Michael Earls

    GE
    12P – 5PM

    NEW Refrigeration Configurations & Differentiation
    Whitney Trowbridge & Kristie Crenshaw
    12:00P – 12:50P


    NEW Cooking Innovation & Future Trends
    Whitney Trowbridge & Kristie Crenshaw
    1:00P – 1:50P


    NEW Ultra Fresh Front Load Laundry
    Whitney Trowbridge & Kristie Crenshaw
    2:00P – 2:50P


    NEW GEA CustomerNet Experience
    Suzanne Mowery & Susan Miller
    3:00P – 3:50P


    NEW Smart HQ – Connected Home Training
    Jeremy Miller & Michael Earls
    4:00P – 4:50P

  • Suzanne Mowery and Susan Miller

    GE
    12P – 5PM

    NEW Refrigeration Configurations & Differentiation
    Whitney Trowbridge & Kristie Crenshaw
    12:00P – 12:50P


    NEW Cooking Innovation & Future Trends
    Whitney Trowbridge & Kristie Crenshaw
    1:00P – 1:50P


    NEW Ultra Fresh Front Load Laundry
    Whitney Trowbridge & Kristie Crenshaw
    2:00P – 2:50P


    NEW GEA CustomerNet Experience
    Suzanne Mowery & Susan Miller
    3:00P – 3:50P


    NEW Smart HQ – Connected Home Training
    Jeremy Miller & Michael Earls
    4:00P – 4:50P

  • Whitney Trowbridge and Kristie Crenshaw

    GE
    12P – 5PM

    NEW Refrigeration Configurations & Differentiation
    Whitney Trowbridge & Kristie Crenshaw
    12:00P – 12:50P


    NEW Cooking Innovation & Future Trends
    Whitney Trowbridge & Kristie Crenshaw
    1:00P – 1:50P


    NEW Ultra Fresh Front Load Laundry
    Whitney Trowbridge & Kristie Crenshaw
    2:00P – 2:50P


    NEW GEA CustomerNet Experience
    Suzanne Mowery & Susan Miller
    3:00P – 3:50P


    NEW Smart HQ – Connected Home Training
    Jeremy Miller & Michael Earls
    4:00P – 4:50P

  • Peter Weedfald

    Sharp
    1PM & 2PM

    Appliances, 2020 Strategy & New Full Kitchen Suite Product Introductions SHARP, the market leader in built-in microwave oven drawers is energized to share our 2020 strategy and our New Full Kitchen Suite product introduction details. Please come to this session to find out about SHARP’s Core strategies for 2020: Induction Cooking, Superheated Steam Cooking, SMART Cooking and the SHARP Brand Promise. Attendees joining this session will receive a complete update on SHARP’s growth plans for 2020, our channel strategy and how that will benefit the independent dealer.

  • Peter Finnerty

    Sharp
    1PM & 2PM

    Appliances, 2020 Strategy & New Full Kitchen Suite Product Introductions
    SHARP, the market leader in built-in microwave oven drawers is energized to share our 2020 strategy and our New Full Kitchen Suite product introduction details. Please come to this session to find out about SHARP’s Core strategies for 2020: Induction Cooking, Superheated Steam Cooking, SMART Cooking and the SHARP Brand Promise. Attendees joining this session will receive a complete update on SHARP’s growth plans for 2020, our channel strategy and how that will benefit the independent dealer.

  • Mike Baron

    Reliable Softworks
    12P – 5PM

    HOW CAN I GROW SALES – EVEN WITH SLOW FOOT TRAFFIC?
    1P – 2PM
    Learn best practices that we have developed and learned from our clients using our system. Reliable Softworks is always learning and growing. We have forged relationships with dealers, servicers, buying groups and industry partners. Get tips from the software provider that connects with everything! This session will cover creative ways to grow your sales using ReliaSale’s built in features. Of course, you can still implement these strategies with any system. It’s just easier with ReliaSale.


    BE MORE PROFITABLE WITH SMART-BUYING INVENTORY CONTROL!
    2P – 2:30PM
    Discover how real-time purchasing and inventory allocations can eliminate mistakes and facilitate “Smart-buys”. We will show you how sales transactions can trigger specific buying actions – without time consuming emails or phone calls. We will be sharing our best practices to help improve your business processes using the tools we have learned from highly successful retailers. This session will cover various tools and workflows of money – from sales to purchasing to delivery activities. You can use these strategies with any system. ReliaSale just makes it easier.


    HOW CAN WE STOP LOSING MONEY IN SERVICE?
    3P – 3:30PM
    Learn insights we have discovered by managing our own service business, as an independent retail and servicing dealer. Session covers efficiencies and best practices for Service. Keep track of all the moving parts of Service in one place. If you can measure it, you can make improvements! This session will cover key strategies to profitably manage your service business. We cover in-depth reporting designed to reveal ways to better manage Service. Though you can use these strategies with any system, ReliaSale has a button for that.


    Business is great! – But where is my CA$H flow?
    4P – 4:30PM
    Business is booming, but cash flow is drained. What are the numbers really telling you? Accounting is more than just profit and loss. Improvement begins by understanding the details and implementing reliable processes. This Session covers efficiencies in daily activities which affect cash flow. You can benefit from these strategies with any system. ReliaSale just makes it easier.