Archive

Session Times: Sunday, August 22 11:00am Setting Service Rates based on CODB Assisting: UASA, PSA, Fred’s Academy In this session, we will explore the science of setting service rates based on business costs. You will learn how to set your service rates based on technician wage, overhead and profit goals. You will also learn how your companies’ efficiency impacts these service rates. You will learn the importance of First Call Completes and how to increase them. 12:00pm Professional Service Pricing Assisting: Service Company Solutions, MyPartsHelp.com, and Blue Book Flat Rate Guide Learn why time and material and single flat rates are unfair to your customers and your business. We will explore how technicians should “act their wage” and how using the Blue Book Flat Rate...

Sunday, August 22 11:00am Mattress University Join Melanie Huet, Chief Commercial Officer for Serta Simmons Bedding, as she goes through the changes in the consumer shopping journey and how mattress consumers are buying in-store, while researching online. Melanie was recently promoted to the CCO Title and focuses on the marketing, innovation and sales channels for all SSB Brands. 12:00pm Lunch & Learn Enjoy lunch while learning how BrandSource’s newest partnership with CareerPlug can help you and your furniture / mattress business find and recruit new employees to your business. 1:00pm AVB Marketing Alisha Starelli will review the future of Furniture retailing in a post-pandemic environment. Learn how to market your store and stay top of mind with the changing consumer behavior. 2:00pm Supply Chain Fireside...

The Post-Pandemic Age of Omni-Commerce with John White CMO, AVB, Inc. and the AVB Marketing Team Session Times: Sunday, August 22 11:00am-12:00pm 1:00pm-2:00pm 2:00pm-3:00pm   Thanks to COVID19 we have entirely new shopper: the online, curb side pick-up shopper who wants a simple and contact-less purchase experience. Many may think the concept of “Omni-Channel” marketing is enough to support this new customers' wants and needs, but it leaves out a massive piece of today’s online shopping puzzle that kept all of us in business this past 18 months – a well merchandised, engaging and transacting website. Enter the age of "Omni-Commerce" the ability to seamlessly interact with your customers across all shopping channels while offering personalized messaging and product options. During this session get a sneak preview of our...

I’m Strong If You’re Strong: Leadership by Developing The Gifts of Your People and Shaping a Winning Culture Structure drives function in every company, family, organization and team. As the leadership expert W. Edwards Deming has said, “Almost all problems an organization faces are systemic.” Therefore, it is crucial for the leader to shape the culture over and over in much the same way that an athlete shapes muscle. In this seminar, the leader learns first how to address the emotions of the team and to excite the team with a vision and a personal connection. Then, by “keeping the main thing the main thing,” the leader learns how to maintain everyone’s focus on meaningful tasks. Finally, since there are keystone habits...

Post COVID Opportunities and the Current Climate Session Times: Sunday, August 22 11:00am-12:00pm 1:00pm-2:00pm 2:00pm-3:00pm   The vaccines are here and Covid will soon be a thing of the past. So what does this mean for your company, your people, your partners and your community? What new issues will we be facing? What investments should we be making? How will the economy fare? What will our new administration in Washington do to help fund our way out of recession and how will that impact your operations? What are smart leaders around the country doing to navigate their companies towards growth and profitability over the next two years? Join nationally recognized journalist, best-selling author, and business owner Gene Marks CPA for a fast-paced, entertaining and data filled presentation where...

Are You AND Your Company Ready to Sell? Whether you are ready to sell your business today or just starting to think about selling it down the road, I can help guide you through the process from start to finish. Having sold my 64 year old family owned appliance business less than a year ago after spending the last 15 years as a member of BrandSource, I have first-hand experience that I’m going to share with every member who has an eye on selling their business. I will walk you step by step through the entire process from the initial decision to sell, all the way through the closing in hopes of providing you with the information you need to make...